Privacy Policy
Effective Date: April 28, 2026
Organ Mountain Dental
1425 South Telshor Boulevard Las Cruces, NM 88011-4755
(575) 522-1314
https://www.organmountaindental.com/
Introduction
At Organ Mountain Dental, protecting your privacy is something we take seriously. This Privacy Policy outlines what information we gather when you visit our website or interact with our office, how that information is used, and the steps we take to safeguard it — including communications sent under A2P 10DLC standards.
What Information We Collect
Depending on how you engage with us, we may gather:
- Identifying details such as your full name, phone number, email, and appointment preferences
- Health and treatment-related information you submit through online forms or share with our team
- Technical data including IP address, browser, device type, operating system, and how you navigate our pages
- Phone and SMS records used to support patient communications and appointment management in line with A2P 10DLC requirements
How We Use Your Information
The information you provide allows Organ Mountain Dental to:
- Book, confirm, and manage your dental visits
- Deliver appointment reminders, follow-ups, and updates via approved A2P 10DLC text messaging
- Enhance the speed, security, and usability of our website
- Reply to questions, requests, and patient inquiries promptly
- Maintain accurate clinical records and meet regulatory and HIPAA obligations
Text Messaging (A2P 10DLC)
When you share your phone number with our office, you are agreeing to receive SMS communications from Organ Mountain Dental about appointments, reminders, confirmations, and important practice updates.
- Standard messaging and data rates from your carrier may apply
- To unsubscribe, reply STOP at any time
- For assistance, reply HELP, call (575) 522-1314
Safeguarding Your Information
Patient information is protected through secure servers, data encryption, antivirus and access-control systems, and HIPAA-compliant workflows. Only trained, authorized members of our team can view protected health information, and we routinely review our security practices.
When We Share Information
Organ Mountain Dental never sells your personal or health information. Limited sharing occurs only when needed to provide care or operate our practice, such as:
- Coordinating with our in-house dental lab, outside specialists, or referring providers involved in your treatment
- Working with trusted vendors who help us run the practice — for example, scheduling software, payment processors (such as Cherry), and SMS or email platforms
- Complying with legal requirements, court orders, or HIPAA regulations
Cookies and Online Tracking
Our website uses cookies and analytics tools to monitor performance, improve the user experience, and support security. You can review or adjust these preferences in your browser settings or by reviewing our separate Cookie Policy.
Your Rights and Choices
As a patient or website visitor, you may:
- Review, update, or correct the personal information we hold about you
- Request copies of your dental records in line with HIPAA procedures
- Withdraw SMS consent at any time by replying STOP
- Ask us to delete non-clinical information that we are not legally required to retain
Children's Privacy
Our website and online forms are not directed at children under 13, and we do not knowingly collect personal information from children in this age group without verified consent from a parent or guardian. Pediatric care delivered in our office is documented through standard HIPAA-protected patient records.
Links to Other Websites
Our site contains links to outside resources such as our patient portal, financing partners (including Cherry Payment Plan), social media accounts, and review platforms. These third-party services have their own privacy policies, and Organ Mountain Dental is not responsible for how they handle your information.
Updates to This Policy
We may revise this Privacy Policy when our practices, technology, or legal requirements change. Each update will be posted here with a new effective date, and continued use of our website or services indicates your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, please reach out to:Organ Mountain Dental
1425 South Telshor Boulevard Las Cruces, NM 88011-4755
(575) 522-1314
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